Page Outline
Who We Are & Scope
Game Learn Hub is a written-only education site for adults to learn sports strategy through lessons and quizzes. We do not host transactions or financial features. This policy covers our pages and features we operate directly (e.g., lessons, quizzes, glossary, contact form). It does not cover third-party sites we link to.
Note: This is informational and not legal advice.
Key Definitions
- “Personal data”: information that identifies or can be reasonably linked to an individual.
- “Processing”: any operation on personal data (collecting, storing, using, deleting).
- “Controller”: entity deciding why/how personal data is processed (that’s us).
- “Processor/Subprocessor”: service providers processing data on our behalf.
- “Anonymous/aggregated data”: information that does not identify an individual.
Data Controller & Contacts
Controller
Game Learn Hub
Address: One Indiabulls Centre, Tower 1C, 3rd Floor, Lower Parel, Mumbai, Maharashtra 400013, India
Email: privacy@gamelearnhub.com
Data We Collect & Sources
You Provide
- Contact messages (name, email, message body) for support.
- Age affirmation (18+) at access gates.
- Quiz interactions (answers stored locally in your browser; no account required).
Collected Automatically
- Logs: IP address, timestamps, pages, basic events (security/reliability).
- Device/layout data: viewport size, language, UA (to improve accessibility/responsiveness).
- Anonymous analytics: aggregated metrics (page counts, navigation paths).
We Don’t Collect
- Government IDs, financial data, or payment information.
- Sensitive categories (health, biometrics) unless you voluntarily share in a message—please don’t.
- Account credentials—no registration is required.
Purposes & Legal Bases
| Purpose | Data Categories | Legal Basis | Notes |
|---|---|---|---|
| Operate & secure the site | Logs, device/layout data | Legitimate interests (GDPR Art. 6(1)(f)); Compliance with law | Detect abuse, ensure reliability, prevent fraud. |
| Respond to contact requests | Name, email, message content | Legitimate interests; Pre-contractual steps upon your request | Only used to respond and maintain a support trail. |
| Improve content & accessibility | Anonymous/aggregated analytics | Legitimate interests; Consent where required | Aggregate metrics; no profiling for ads. |
| Compliance & enforcement | Relevant records/logs | Legal obligation; Legitimate interests | Respond to lawful requests and protect users. |
Where consent is required by local law, we’ll ask for it and you can withdraw it at any time.
Data Retention Schedule
| Record Type | Typical Retention | Reason | Deletion Method |
|---|---|---|---|
| Contact messages | Up to 24 months | Support history; dispute resolution | Manual/systematic purge |
| Server/application logs | 30–180 days | Security, troubleshooting | Rolling deletion/anonymization |
| Anonymous analytics | Aggregated (ongoing) | Trend analysis | Aggregation/non-personal |
| Quiz answers (local) | Stored in your browser only | Show local score/feedback | Clear via browser Clear Site Data |
We may retain data longer if required by law or to establish/defend legal claims.
International Data Transfers
We may process data in countries other than yours. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses), and assess the destination’s legal environment to protect your information.
Security Controls & Incident Response
Technical Measures
- HTTPS/TLS, HSTS; secure headers.
- Least-privilege access; MFA for admin tools.
- Regular dependency updates and patching.
- Backups for critical configuration (no quiz accounts).
Organisational Measures
- Restricted access to support inbox & logs.
- Data minimisation by default; limited retention.
- Incident response playbook (detect → contain → notify where required → remediate).
No method is 100% secure, but we work to keep risks low and respond promptly.
Your Rights & How to Use Them
Your rights depend on your location. We aim to honour all reasonable requests.
EU/EEA (GDPR)
- Access, rectification, erasure
- Restriction & objection to processing
- Data portability
- Withdraw consent (where used)
- Complaint to a Supervisory Authority
India (DPDP Act)
- Access and correction
- Erasure subject to legal needs
- Grievance redressal with our Grievance Officer
California (CPRA)
- Know/access and deletion
- Correct inaccurate information
- Opt-out of sale/share (we do not sell)
- Limit use of sensitive data (not collected)
- Non-discrimination
To exercise a right, email privacy@gamelearnhub.com. We may verify your request to protect your data.
Minors (Under 18)
Our service is for adults only. We do not knowingly collect data from minors. If you believe a minor has used our service, contact us so we can take appropriate action.
Region Notice
Offered in India but not in certain states with stricter rules, including Telangana, Andhra Pradesh, and Tamil Nadu. If you are located in a restricted state, please do not use this service.
Changes to This Policy
We may update this Privacy Policy to reflect improvements or legal requirements. We’ll revise the “Effective date” below.
Effective date:
Version: 2.0 (Expanded)
Change Log
- Added legal bases, subprocessors, transfers, and rights by region.
- Introduced retention schedule and cookies table with lifetimes.
- Expanded security and incident response overview.
Contact & Complaints
Questions or requests? Use our Contact page or email privacy@gamelearnhub.com.
- EU/EEA: you can lodge a complaint with your local Supervisory Authority.
- India: you may escalate to our Grievance Officer (see above) and, if unsatisfied, to the Data Protection Board.
- California: you can contact the California Privacy Protection Agency or Attorney General.